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Products

Products is the internal product catalog in Comers. It lets you keep one stable product record even when the same item is sold through multiple sales channels.

A Product is deliberately separate from a marketplace Listing. This distinction is important: the Product describes the item in your internal catalog, while the Listing describes how that item is offered in a particular channel.

flowchart TD
    P[Internal Product] --> V[Variants]
    P --> L[Listings]
    V --> L
    P --> W[Warehouse stock]
    V --> W
    L --> C[Sales channels]

Depending on the data available for the item, a Product can include:

  • name and descriptions,
  • SKU,
  • brand or manufacturer,
  • identifiers such as EAN, GTIN, MPN, or channel-specific identifiers,
  • images,
  • variants,
  • assignments that determine its business scope,
  • links to channel Listings,
  • visible Warehouse stock information when stock items exist.

You can create a Product directly in Products and maintain its catalog information there.

Assignments determine where a Product belongs and where it is visible. A Product can be associated with an Organization, Seller, or a more specific sales-channel/account context according to the configuration available to you.

The internal Product and its channel Listings are managed separately, so catalog edits and channel publication each stay under explicit control.

Use variants when one product has selectable versions such as size, color, or pack size.

A variant remains a product record linked to its parent and can have its own SKU, identifiers, images, assignments, and Warehouse stock.

A Product can be linked with one or more Listings from connected channels.

This is the normal model when the same item is sold in several places: keep one internal Product and connect the relevant channel Listings to it.

Removing a Product–Listing link is different from deleting the Product or deleting the external offer.

If you already sell through connected channels, Products can use existing Listings as input for building the internal catalog.

The import workflow is designed around review rather than blindly creating a new Product for every Listing. Depending on the candidate, the available decision can include:

  • create a new Product,
  • update an existing Product,
  • link the Listing to an existing Product without changing it,
  • skip the candidate,
  • leave an uncertain match for later review.

Review possible duplicates before applying a large import. SKU, names, identifiers, existing links, and previous import history can help identify records that may represent the same item.

Products does not own the stock quantity. When stock is tracked in Comers, the quantity comes from Warehouse.

A Product can be connected to one or more Warehouse stock items depending on how you organize stock.

For an initial catalog migration, start with one Seller, one source, or a manageable group of Listings. Review the results and duplicate candidates before scaling the import to the entire catalog.