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Comers Documentation

Comers is an operational platform for commerce teams that combines customer lifecycle management with connected day-to-day commerce work.

The journey starts in Comers Platform with the account, Organization, team, and Core instance, then continues into Core for orders, products, listings, inventory, shipping, customer conversations, and related operations.

  • Getting Started — follow the recommended path from account creation to operational work.
  • Comers Platform — manage Organizations, Members, Core instances, enrollment, and launch.
  • Comers Start — understand the customer Platform panel at start.comers.app.
  • Comers Core — learn how the main operational areas work together.
  • Integrations — understand how external systems connect to the Comers model.
  • Comers AI — learn how Agent Comers and SmartOps use permitted operational context.

From customer context to commerce operations

Section titled “From customer context to commerce operations”

Comers separates customer/account lifecycle from operational commerce domains.

Platform establishes who the customer is, who belongs to the Organization, and which Core runtime is connected. Core then handles the actual commerce model and workflows.

This separation allows hosted and self-hosted Core environments to participate in the same Platform lifecycle while keeping operational data and module responsibilities inside Core.